GENERAL CONDITIONS OF SALE
Sakrami is a trademark of Preziosa di Storri e Okulicz Srl
Registered Office: Via G.Ferraris 252/A - 52100 AREZZO (ITALY)
Tel: +39 0575984234
BUSINESS REGISTER NUMBER AND RELATIVE REGISTRATION OFFICE AR-169058
Cap. Sociale: 10.000,00€ int.vers.
The terms and phrases listed below shall have the meanings indicated, it being understood that terms defined in the singular shall also be understood as defined in the plural and vice versa.
Customer: means any person who purchases one or more Products/Services offered through the On-Line Shop by accepting these General Terms and Conditions.
Parties: means jointly Preziosa di Storri e Okulicz Srl and the Customers.
General Terms and Conditions of Sale: means these General Conditions and any future new versions that may be published in the On-Line Shop by Preziosa di Storri e Okulicz Srl.
On-Line Shop: means the virtual store, managed by Preziosa di Storri e Okulicz Srl and accessible through the URL https://www.sakrami.com through which Gold and Silver Jewelry can be purchased.
Contracts: means the contracts concluded between Preziosa di Storri e Okulicz Srl and Customers through the On-Line Shop.
Orders: means the purchase orders for the Products sent by the Customers, in accordance with these General Terms and Conditions of Sale.
Price: means the price of the Products as indicated in the On-Line Shop under the Products/Services themselves.
Consumer: according to the relevant definition set forth in Article 3 D. Lgs. n. 206/2005 (Consumer Code) is the natural person acting for purposes unrelated to the entrepreneurial, commercial, artisan or professional activity possibly carried out.
Service: means the service offered in the On-line Shop.
Product: means the good offered in the On-Line Shop.
Shipping Charges: means the amount due for delivery of the product.
The General Terms and Conditions of Sale govern all Contracts entered into between the parties and form an integral part thereof.
The General Terms and Conditions of Contract Sale shall be amended from time to time also in consideration of any regulatory changes. The new General Terms and Conditions of Sale shall be effective from the date of publication in the On-Line Shop.
The Price is expressed in € (Euro). The applicable Price is the one published in the On-Line Shop at the time the Orders are placed by the Customers.
The displayed Price is inclusive of the value added tax (VAT) foreseen for the type of good.
The shopping cart allows you to immediately check the products entered, with their unit cost including V.A.T.. You can decide on the quantities to be purchased for each type of product you have chosen, or delete from the cart one or more products that you have decided you no longer wish to purchase. A series of buttons allow you to:
* update the cart after making cancellations or quantity changes;
* delete products individually;
* return to the home page.
Once the cart is filled with the desired products, you can make the actual purchase and the choice of the form of payment.
CONCLUSION OF CONTRACTS
The contract will be concluded through the following steps:
By sending the Order, the Customer will transmit to Preziosa di Storri e Okulicz Srl a proposal to purchase the selected product or products.
The Contracts shall be considered concluded between the Parties at the moment when the Customers receive the Order Confirmation with the assignment of the order number. The Order Confirmation contains a summary of the General Terms and Conditions of Sale, information on the right of withdrawal, information on the essential characteristics of the product and a detailed indication of the price, means of payment and delivery costs with an indicative indication of the delivery time.
By sending the Orders, the Customers declare that they have read all the instructions pertaining to the mode of purchase of the product and have fully accepted the General Conditions as well as having read all further information contained on the On-Line Shop, also referred to through links.
Preziosa di Storri e Okulicz Srl reserves the right not to process purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in case of unavailability of products.
It is understood that the image accompanying the descriptive sheet of a product may not be perfectly representative of its characteristics but differ in color tones, dimensions, accessory products present in the picture. The presentation of each product contained on the site is merely illustrative and does not constitute a statement or warranty by the parties as to the actual characteristics and performance of the goods sold.
The parties, at all stages of the formation and conclusion of the contract, must behave in accordance with the general principles of fairness and good faith enshrined in Articles 1175, 1337 and 1375 of the Civil Code.
METHODS OF PAYMENT
Precious of Storri and Okulicz Srl allows Customers several payment methods listed below:
PAYPAL. For online payments Preziosa di Storri e Okulicz Srl also uses the PAYPAL system.
Once this payment method has been chosen, the Client will be directed to Paypal's secure server to whose general terms and conditions he/she must comply.
In no case, therefore, may Preziosa di Storri e Okulicz Srl be held responsible for any damage resulting to the Client from the use of the services offered by Paypal.
Credit card. The accepted circuits for payments on the site are Visa, Mastercard, American Express via STRIPE Payment form.
Cash on delivery. Choosing this mode, the Customer will make payment directly upon delivery of the product exclusively by cash.
DELIVERY OF PRODUCTS
The Products are delivered to the address indicated by the Customers.
The Customers, or other parties appointed by the Customers who are at the address indicated for delivery of the Products in the Order Confirmation, are required to verify, at the time of delivery, that the packaging/packaging of the Products is intact, undamaged or otherwise altered.
Any damage to the packaging/packaging of the Products must be immediately challenged by the Customers by placing a written inspection reservation on the proof of delivery.
In the event that the carrier has been chosen by the Customer outside those proposed at the time of purchase, the risk of damage and perishment of the Products is transferred to the Customer already at the time of delivery to the carrier itself, precluding any dispute regarding the external characteristics of what has been delivered. In the latter case, any dispute must be made directly by the Customer against the carrier.
LEGAL GUARANTEE OF CONFORMITY
All products marketed enjoy the legal guarantee of conformity provided for in Articles 128 et seq. of the Consumer Code, which covers any lack of conformity of the items purchased, existing at the time of delivery and manifested within 2 years of delivery itself. Excluded from the conformity defects and, therefore, from the legal warranty are any defects or damages caused by accidental facts or by the Customer's responsibility for use of the products not in accordance with their intended use or effect of normal wear and tear. To benefit from this warranty, the Customer must report the lack of conformity within two months of discovery, under penalty of forfeiture by communication addressed to the headquarters of Preziosa di Storri e Okulicz Srl accurately indicating the defects and flaws found.
The Client may request, at its option, the seller to repair the goods or to replace them, without charge in either case, unless the remedy requested is objectively impossible or excessively burdensome compared to the other. The Customer may request, at his or her option, an appropriate reduction in the price or termination of the contract where: repair and replacement are impossible or excessively burdensome; the seller has failed to repair or replace the good within the appropriate period of time as provided for in paragraph 5 Art. 130 of the Consumer Code; the replacement or repair previously carried out has caused significant inconvenience to the consumer.
Shipping charges will be calculated automatically and will be indicated, separately from the Product Price, before the Order is placed by the Customers.
RIGHT OF WITHDRAWAL AND ITS EXCLUSIONS
Customers who are "Consumers" according to the relevant definition in Art. 3 D. Lgs. n. 206/2005 - i.e. a natural person acting for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out - have the right, pursuant to and for the purposes of art. 52 of D. Lgs. n. 206/2005 as amended by D.Lgs. 21/2014 to withdraw from the Contract without having to provide any reason within 14 days of receipt of the Products.
Customers who cannot be defined as consumers within the meaning of the aforementioned definition and in particular natural or legal persons acting for purposes related to their entrepreneurial, commercial, craft or professional activity are therefore excluded from this right.
The Right of Withdrawal can be exercised by the Consumer Customer with any explicit statement of the decision to withdraw from the contract, for example can send notice by email to email@example.com
The Customer must return the products to Preziosa di Storri e Okulicz Srl within 14 days from the date on which he sent the notice of withdrawal.
The cost of returning the Products following the exercise of the right of withdrawal will be borne by the Customer consumer pursuant to and within the limits set forth in Article 57 of Legislative Decree no. 206/2005, as amended.
If the right of withdrawal is exercised by following the procedures and terms specified in this article, Preziosa di Storri e Okulicz Srl undertakes to refund all Payments received by the Customer consumer as soon as possible and in any case within 14 days from the date of receipt of the notice of withdrawal. Unless the Client expressly indicates a different method of reimbursement, Preziosa di Storri e Okulicz Srl will use the same means of payment used by the Client, at no cost to the Client.
Preziosa di Storri e Okulicz Srl may withhold the refund until it has received the Product or until the Client has provided proof of return, whichever comes first.
It should be noted that all Payments made to Preziosa di Storri e Okulicz Srl including any original shipping charges will be refunded to the Consumer Client. Regarding the latter, pursuant to Article 56 paragraph 2 of Legislative Decree No. 206/2005 as amended Preziosa di Storri e Okulicz Srl is not obliged to reimburse additional costs if the consumer has expressly chosen a type of delivery other than the least expensive type of delivery offered by the professional.
If the Clients exercise the right of withdrawal in a manner that does not comply with the terms and conditions set forth in this article, the Clients shall not be entitled to a refund of payments made to Preziosa di Storri e Okulicz Srl
The consumer Client shall be liable only for the decrease in the value of the Product resulting from handling the goods other than what is necessary to establish the nature, characteristics and functioning of the Product itself.
It is excluded the exercise of the right of withdrawal in the cases referred to in art. 59 D.Lgs. n.206/2005 and subsequent amendments.
By way of example and not exhaustive, we indicate the following hypotheses in which the right of withdrawal referred to in the said article is excluded:
the supply of goods made to measure or clearly customized;
the supply of audio or video products or computer software on CD, DVD or other support, whose
packages have been opened or their seals have been removed after delivery;
the supply of goods that are likely to deteriorate or expire rapidly;
the supply of sealed goods that are not suitable for return for hygienic or health protection-related reasons and have been opened after delivery.
APPLICABLE LAW AND PLACE OF JURISDICTION
The General Conditions and the Contracts are governed by Italian law and shall be interpreted in the light thereof. Any matter relating to the Contracts shall be subject to Italian jurisdiction. In particular, pursuant to Article 66-quater of Legislative Decree 206/2005 (Consumer Code), the regulations contained in Part III, Title III, Chapter I of Legislative Decree 206/2005 are expressly referred to herein.
In the case of Customer "Consumer" for all disputes arising from this contract including those relating to its validity, interpretation, execution and termination, the jurisdiction of the territory is imperatively assigned to the Judge of the place of residence or domicile of the Consumer.
ONLINE DISPUTE RESOLUTION FOR CONSUMERS
Preziosa di Storri e Okulicz Srl informs the Consumer Customer residing in the European Union that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European Consumer to non-judicially resolve any dispute relating to and/or arising from contracts of sale of goods and services concluded online. Such platform can be used for the resolution of any dispute arising from the online contract concluded. The platform is available at the following link: http: //ec.europa.eu/consumers/odr/